IDC MarketScape names Ricoh a leader in Document Workflow Services for Western Europe

Vilvoorde, 20 February 2017 – Ricoh today announced it has been named a leader in the new “IDC MarketScape: Western Europe Document Workflow Services Hardcopy 2016 Vendor Assessment” report.

The IDC MarketScape focuses on vendors’ ability to give clients a road map to higher-value workflow automation and optimisation. Vendors were judged on their ability to effectively deliver those services. The research evaluated vendor performance through extensive briefings and demonstrations. Responses from in-depth interviews with customers throughout Western Europe were also assessed.
“Ricoh's broad product range, combined with the company's burgeoning IT infrastructure and professional services, provides an extensive selection of resources from which to craft industry-specific and horizontal solutions”, the IDC MarketScape report noted. “Ricoh also has the largest direct services company among the hardcopy vendors evaluated targeting large organisations.”

“Vendors like Ricoh Europe are effectively employing document workflow services to address the efficiency and productivity problems of their customers,” said Jacqui Hendriks, research and consulting manager, IDC European Managed Print and Document Solutions. “Businesses of all sizes understand that an effective workflow management system is a crucial step on the route to business transformation.”
David Mills, CEO, Ricoh Europe added: “We are honoured to be positioned as a leader in this IDC MarketScape report. We are proud of our proven ability to help customers of all sizes improve the way they capture and manage data to overcome their business challenges.”

For information on Ricoh’s services portfolio, visit www.ricoh-europe.com/services-solutions.
| About IDC MarketScape |
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of vendors can be meaningfully compared. The framework also provides buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.